FAQs
Frequently asked questions
How do I install MedSafe?
MedSafe comes with 4 self tapping, magnetic metal screws. Simply screw the unit into your medicine cabinet.
What if my medicine cabinet is mirrored in the back?
Use heavy duty double sided tape for mirrored cabinets.
Does it have to go in the medicine cabinet?
No. You can use double sided tape or the screws provided to install MedSafe almost anywhere- in a nightstand or dresser drawer for bedside use, on a cabinet or closet door, on a wall, in a bathroom drawer…
Can I change the combination?
19,500 Changeable Combinations allow you to easily customize and remember your combination.
How many times can I change the combination?
As many times as you like!
How is it powered?
MedSafe uses 4 AA batteries (not included).
What if someone takes the batteries out, can they get into MedSafe?
No. The digital lock will “remember” your combination.
Can I buy a MedSafe in stores?
No. Medsafe is offered primarily through affiliates so that profits can be “pushed back” into organizations and charities, instead of large corporations.
Can my organization benefit by spreading the word about the MedSafe Mission?
Absolutely! We are looking for legitimate organizations to become “affiliates” of ours, and we will donate 10% of all sales generated as a result of the group’s efforts back to that group. Fill out the form under the “Help Us Help You” tab, or call (877) 99MEDSAFE for more information.
How long before I receive my MedSafe?
Although typically much sooner, we ask that you allow up to 6 weeks for delivery.
How is it shipped?
Your MedSafe will be sent via UPS Ground.
Is MedSafe guaranteed?
MedSafe comes with a 1 Yr. warranty.
How do I change the combination?
You may select any code between three and six numbers in length. To change the code:
1. Press and hold the number 1 button for at least three seconds.
2. Enter the current code, if you are setting the code for the first time, enter 12345.
3. Enter the new code.
4. Press and hold the number 1 button for at least three seconds.
5. Enter the new code to confirm it.
What do the tones mean?
Tones signal correctly or incorrectly entered combination.
Tone Explanation
1 short beep- A keypad button has been pressed
Series of beeps- A successful code sequence has been entered
1 buzz- Incorrect code entered. No activity for more than 10 seconds after code entered.
2 short buzzes- Batteries are low.
3 short buzzes- Lock disabled for five minutes due to five consecutive incorrect code.
Should I keep a back up supply of medications hidden?
As with any electronic device, the risk of malfunction always exists. The manufacturer recommends an emergency supply of life saving medication be stored in a separate location.
How many prescription bottles does MedSafe hold?
MedSafe holds up to 15 prescription bottles.
What is MedSafe made of?
Medsafe is made of impact resistant polymer with a state of the art digital lock.
What are the dimensions of the MedSafe?
8.25" wide x 9.5" high x 3.5" deep.
MedSafe comes with 4 self tapping, magnetic metal screws. Simply screw the unit into your medicine cabinet.
What if my medicine cabinet is mirrored in the back?
Use heavy duty double sided tape for mirrored cabinets.
Does it have to go in the medicine cabinet?
No. You can use double sided tape or the screws provided to install MedSafe almost anywhere- in a nightstand or dresser drawer for bedside use, on a cabinet or closet door, on a wall, in a bathroom drawer…
Can I change the combination?
19,500 Changeable Combinations allow you to easily customize and remember your combination.
How many times can I change the combination?
As many times as you like!
How is it powered?
MedSafe uses 4 AA batteries (not included).
What if someone takes the batteries out, can they get into MedSafe?
No. The digital lock will “remember” your combination.
Can I buy a MedSafe in stores?
No. Medsafe is offered primarily through affiliates so that profits can be “pushed back” into organizations and charities, instead of large corporations.
Can my organization benefit by spreading the word about the MedSafe Mission?
Absolutely! We are looking for legitimate organizations to become “affiliates” of ours, and we will donate 10% of all sales generated as a result of the group’s efforts back to that group. Fill out the form under the “Help Us Help You” tab, or call (877) 99MEDSAFE for more information.
How long before I receive my MedSafe?
Although typically much sooner, we ask that you allow up to 6 weeks for delivery.
How is it shipped?
Your MedSafe will be sent via UPS Ground.
Is MedSafe guaranteed?
MedSafe comes with a 1 Yr. warranty.
How do I change the combination?
You may select any code between three and six numbers in length. To change the code:
1. Press and hold the number 1 button for at least three seconds.
2. Enter the current code, if you are setting the code for the first time, enter 12345.
3. Enter the new code.
4. Press and hold the number 1 button for at least three seconds.
5. Enter the new code to confirm it.
What do the tones mean?
Tones signal correctly or incorrectly entered combination.
Tone Explanation
1 short beep- A keypad button has been pressed
Series of beeps- A successful code sequence has been entered
1 buzz- Incorrect code entered. No activity for more than 10 seconds after code entered.
2 short buzzes- Batteries are low.
3 short buzzes- Lock disabled for five minutes due to five consecutive incorrect code.
Should I keep a back up supply of medications hidden?
As with any electronic device, the risk of malfunction always exists. The manufacturer recommends an emergency supply of life saving medication be stored in a separate location.
How many prescription bottles does MedSafe hold?
MedSafe holds up to 15 prescription bottles.
What is MedSafe made of?
Medsafe is made of impact resistant polymer with a state of the art digital lock.
What are the dimensions of the MedSafe?
8.25" wide x 9.5" high x 3.5" deep.
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